Hatch Updates & Info
Introducing Conversational Analytics: Turn Voice AI Calls Into Actionable Insight
A new way to measure and optimize Voice AI performance in Hatch.
The Growth Engine
Resources, insights, and strategies for service businesses scaling with AI.
Hatch Updates & Info
New in Hatch: ServiceTitan Calendar Management Panel
See, configure, and manage all of your AI agent's ServiceTitan scheduling capabilities in one panel.
Kristen McCormick
Apr 13, 2026
Hatch Updates & Info
New: Rate Google LSA Leads Directly in Hatch
Now you can use Google LSA's lead rating feature right within Hatch, for better leads over time and more time saved.
Kristen McCormick
Apr 13, 2026
Hatch Updates & Info
The New Hatch: Leading the AI CSR Era
Why we rebuilt our website and brand, and what it took to represent the complete AI CSR platform for service businesses.
Kristen McCormick
Mar 26, 2026
Hatch Updates & Info
Introducing Hatch Outbound Voice AI
Turn outbound calling from a manual bottleneck into a scalable, AI-powered workflow.
Steven Knollmeyer
Mar 6, 2026
Hatch Updates & Info
Introducing the Hatch Call Center Dashboard: Unified AI + Human Reporting
Learn how the Contact Center Dashboard gives you unified voice reporting across AI and human agents to drive operational clarity and revenue...
Steven Knollmeyer
Mar 3, 2026
Hatch Updates & Info
New in Hatch: Dashboard + Conversations Page
A new level of visibility into your AI agents, human agents, and outcomes—so you can optimize faster and scale smarter.
Steven Knollmeyer
Jan 26, 2026
Hatch Updates & Info
Introducing Campaign History
Clear visibility into what actually happens in every campaign
Steven Knollmeyer
Jan 23, 2026
Hatch Updates & Info
New: Book a Job in ServiceTitan Without Leaving Hatch
Create and schedule ServiceTitan jobs directly from Hatch—no tab switching, no re-entry, just faster booking with full context.
Steven Knollmeyer
Jan 9, 2026
Hatch Updates & Info
New in Hatch Voice AI: Smarter Scheduling & Faster Setup
Skills-based availability, a redesigned AI playground, and better handling of urgent jobs.
Steven Knollmeyer
Dec 22, 2025
Hatch Updates & Info
NEW: Hatch Now Integrates with Yelp!
Learn how the Hatch and Yelp integration enables AI-powered lead response, booking, and follow-up to scale customer satisfaction, conversion, and...
Hatch
Nov 14, 2025
Hatch Updates & Info
New: Auto-Caller IDs
Say goodbye to “Spam Risk” warnings getting in your way—Hatch’s new Auto Caller ID keeps your calls trusted, recognized, and answered.
Steven Knollmeyer
Nov 5, 2025
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