Hatch Updates & Info
The New Hatch: Leading the AI CSR Era
Why we rebuilt our website and brand, and what it took to represent the complete AI CSR platform for service businesses.
The Growth Engine
Resources, insights, and strategies for service businesses scaling with AI.
Hatch Updates & Info
Introducing Hatch Outbound Voice AI
Turn outbound calling from a manual bottleneck into a scalable, AI-powered workflow.
Hatch
Mar 6, 2026
Hatch Updates & Info
Introducing the Hatch Call Center Dashboard: Unified AI + Human Reporting
Learn how the Contact Center Dashboard gives you unified voice reporting across AI and human agents to drive operational clarity and revenue...
Hatch
Mar 3, 2026
Hatch Updates & Info
New in Hatch: Dashboard + Conversations Page
A new level of visibility into your AI agents, human agents, and outcomes—so you can optimize faster and scale smarter.
Hatch
Jan 26, 2026
Hatch Updates & Info
Introducing Campaign History
Clear visibility into what actually happens in every campaign
Hatch
Jan 23, 2026
Hatch Updates & Info
New: Book a Job in ServiceTitan Without Leaving Hatch
Create and schedule ServiceTitan jobs directly from Hatch—no tab switching, no re-entry, just faster booking with full context.
Hatch
Jan 9, 2026
Hatch Updates & Info
New in Hatch Voice AI: Smarter Scheduling & Faster Setup
Skills-based availability, a redesigned AI playground, and better handling of urgent jobs.
Hatch
Dec 22, 2025
Hatch Updates & Info
NEW: Hatch Now Integrates with Yelp!
Learn how the Hatch and Yelp integration enables AI-powered lead response, booking, and follow-up to scale customer satisfaction, conversion, and...
Hatch
Nov 14, 2025
Hatch Updates & Info
New: Auto-Caller IDs
Say goodbye to “Spam Risk” warnings getting in your way—Hatch’s new Auto Caller ID keeps your calls trusted, recognized, and answered.
Hatch
Nov 5, 2025
Hatch Updates & Info
Webinar Recap: Hatch Voice AI
From faster response times to increased revenue, discover how Voice AI is changing the way businesses connect with customers.
Hatch
Oct 31, 2025
Hatch Updates & Info
NEW: Auto Business Profile Creation
Instantly generate your business profile from your website—no manual setup required.
Hatch
Oct 21, 2025
Hatch Updates & Info
Introducing Data Extract: Turn Every AI Conversation into Immediate Action 🚀
Goodbye copy-paste, hello automation bliss.
Hatch
Sep 17, 2025
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