Hatch Updates & Info
The New Hatch: Leading the AI CSR Era
Why we rebuilt our website and brand, and what it took to represent the complete AI CSR platform for service businesses.
The Growth Engine
Resources, insights, and strategies for service businesses scaling with AI.
Webinar recaps
Introducing Outbound Voice AI with Hatch [Webinar Recap]
A recap of our live Outbound Voice AI walkthrough — how it works and how it helps you scale outbound calls more efficiently.
Hatch
Mar 13, 2026
Hatch Updates & Info
Introducing Hatch Outbound Voice AI
Turn outbound calling from a manual bottleneck into a scalable, AI-powered workflow.
Hatch
Mar 6, 2026
Hatch Updates & Info
Introducing the Hatch Call Center Dashboard: Unified AI + Human Reporting
Learn how the Contact Center Dashboard gives you unified voice reporting across AI and human agents to drive operational clarity and revenue...
Hatch
Mar 3, 2026
Industry News & Insights
Don’t “Wait and See”: Why Service Businesses that Delay AI Will Pay the Price
Why “waiting it out” quietly erodes revenue, efficiency, and customer trust
Hatch
Feb 17, 2026
Hatch is Now a Certified ServiceTitan Partner
Hatch has completed ServiceTitan's new App Certification — a vetted, supported integration you can count on.
Hatch
Feb 13, 2026
Sales, Marketing, & Business Tips
The Science Behind High-Converting Estimate Follow-Up [Webinar Recap]
Learn how the Hatch + Siro integration automates estimate follow-up using in-home conversation data — and how one company influenced $2M in revenue...
Kristen McCormick
Feb 12, 2026
Industry News & Insights
Don’t Let Speed and Persistence be an Afterthought: Why Operations Win When Lead Handling Does
The teams that win don’t just generate demand—they operationalize speed and persistence at scale
Hatch
Feb 10, 2026
Hatch Updates & Info
New in Hatch: Dashboard + Conversations Page
A new level of visibility into your AI agents, human agents, and outcomes—so you can optimize faster and scale smarter.
Hatch
Jan 26, 2026
Hatch Updates & Info
Introducing Campaign History
Clear visibility into what actually happens in every campaign
Hatch
Jan 23, 2026
Hatch is Joining Yelp!
Hatch is joining Yelp to accelerate how we build AI-powered customer communication for service businesses.
Chris Bache
Jan 22, 2026
AI & Automation
How AI is Reshaping Lead Generation & Conversion in 2026
AI didn’t change the fundamentals — it made performance gaps less forgiving. Here’s what’s changed in lead gen and conversion, and what to do in 2026.
Kristen McCormick
Jan 16, 2026
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