Hatch Updates & Info
The New Hatch: Leading the AI CSR Era
Why we rebuilt our website and brand, and what it took to represent the complete AI CSR platform for service businesses.
The Growth Engine
Resources, insights, and strategies for service businesses scaling with AI.
Sales, Marketing, & Business Tips
The Science Behind High-Converting Estimate Follow-Up [Webinar Recap]
Learn how the Hatch + Siro integration automates estimate follow-up using in-home conversation data — and how one company influenced $2M in revenue...
Kristen McCormick
Feb 12, 2026
AI & Automation
How AI is Reshaping Lead Generation & Conversion in 2026
AI didn’t change the fundamentals — it made performance gaps less forgiving. Here’s what’s changed in lead gen and conversion, and what to do in 2026.
Kristen McCormick
Jan 16, 2026
High Ground Service Pros Vetted the AI Market and Chose Hatch. Here’s Why
Why High Ground Service Pros chose Hatch after vetting the AI CSR market—covering real operational challenges, platform tradeoffs, and early results.
Kristen McCormick
Jan 12, 2026
Webinar recaps
How High Ground Puts AI on 100% of Inbound Calls (Webinar Recap)
Find out how High Ground successfully implemented AI to handle 100% of inbound calls, improving efficiency and customer satisfaction.
Kristen McCormick
Dec 10, 2025
Lead Management
Lead Gen and Conversion Trends for 2026 [Webinar Recap]
Discover the latest trends in lead generation and conversion for 2026, spanning SEO, AISO, social, voice AI, speed to lead, and more.
Kristen McCormick
Oct 16, 2025
Webinar recaps
How to Do Authentic Estimate Follow-Up at Scale [Webinar Recap]
Get expert tips on follow-up strategy, messaging, and objection handling — plus how Hatch, Siro, and improveit 360 automate it all to drive more...
Kristen McCormick
Sep 6, 2025
Hatch Updates & Info
Hatch Updates 9.2.25
Learn about the latest Hatch updates, including one-click campaign removal, ServiceTitan integration enhancements, and more.
Kristen McCormick
Sep 2, 2025
Industry News & Insights
The iOS 26 Unknown Sender Feature: What It Is and How to Adapt
Learn how to adapt to Apple’s iOS 26 update and its impact on SMS marketing with practical tips and solutions from Hatch.
Kristen McCormick
Aug 29, 2025
Hatch Updates & Info
The Hatch + Siro Integration: Turn Field Insights into Faster Wins
Enhance your estimate follow-up with the new Hatch AI + Siro integration, turning in-home insights into personalized, high-converting conversations...
Kristen McCormick
Aug 20, 2025
Hatch Updates & Info
Hatch Updates 8.18.25
Get the rundown on the latest with Hatch, including the ability to re-order suggest responses, multi-campaign bots, and more.
Kristen McCormick
Aug 16, 2025
Webinar recaps
Google LSA Strategy Session [Webinar Recap]
Learn how to maximize your Google LSA success — and how to navigate the new 'request competitive quotes' feature.
Kristen McCormick
Aug 8, 2025
Get notified of new sales
and marketing insights.
Be the first to know about new sales and marketing insights to grow your messaging strategy with leads and customers.