Hatch Updates 8.18.25

Here's the latest in Hatch updates—both product enhancements and content we've put out!

Table of contents:

1. Reordering suggested responses
2. Multi-campaign AI agents
3. Meet with us at Pantheon
4. Meet with us at Super Meeting
5. Recent content and reminders

1. Reordering suggested responses

You can now change the order in which suggested responses appear in the open card. Simply drag and dorp them on the workspace configs page! 

2. Multi-campaign bots

You can now assign a bot to multiple campaigns in the Hatch Assistant playground! This makes monitoring and maintenance easier than ever.

3. Meet with us at Pantheon

ServiceTitan users, if you're headed to Pantheon next month, book some time to catch up with us in person! Our VP of Customer Success (Eric Blumenthal) will be meeting with customers 1:1 to review your account, make sure it's optimized, and answer any questions you may have.

4. Meet with us at Super Meeting

We'll be doing the same thing at Super Meeting! If you'll be at Nexstar's Super Meeting on September 30, book some time with us to review your account, make sure it's optimized, and answer any questions you have.

5. Recent content

• Success story: Voice AI Success Story (Luxury Bath)
• Webinar Recap: Google LSA Strategy Session
• Guide: Navigating Google LSA's New "Competitive Quote" Feature
• One-pager: Success after Making the Switch from Hatch to Hatch AI
• Cheat sheet: 10 Phrases to Use When Responding to Objections

Past announcements & reminders

• Hatch now supports Mass Marketing Blasts. Learn more here.
• EverConnect customers that use Hatch can get $500 off for 3 months. Learn more here.
• Hatch now integrates with ServiceMinder CRM! Get all the details here.
• ServiceTitan users, don't forget that you can run missed call campaigns and aging equipment campaigns!

Have questions?

• Hatch customers, email support@usehatchapp.com, or reach out to your Account Manager here.
• Non-Hatch customers, book a demo here!